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Marketing represents both an artistic and scientific approach to selecting target audiences while attracting, retaining, and expanding customer bases by developing, providing, and conveying exceptional value. According to the American Marketing Association, it encompasses activities, institutional frameworks, and processes for communicating, delivering, and exchanging valuable offerings for customers, clients, partners, and society. When "market" functions as a noun, it refers to people; as a verb, it involves engaging with people—specifically customers. Consequently, effective marketing aims to understand customers so thoroughly that products essentially promote themselves.
Marketing focuses on generating value to meet consumer demands and requirements. Core activities consist of product innovation, pricing approaches, promotional efforts, and distribution channels. The marketing program at the Dillard College of Business Administration prepares students by developing quantitative, qualitative, analytical, problem-solving, communication, and creative competencies.
Professional Selling enhances communication techniques applicable to sales and daily interactions. Consumer Behavior educates students on analyzing how buyers make choices. Marketing Research equips learners with analytical tools for data-driven marketing decisions. International Marketing broadens perspectives on global market connections. Promotion Management allows students to design and implement advertising initiatives. Services Marketing examines distinctive aspects of service-based industries. Retailing explores contemporary challenges and strategies in retail operations. Digital and Social Media Marketing trains students to leverage online platforms for impactful campaigns. Marketing Metrics sharpens analytical abilities through performance measurement techniques. Marketing Strategy enables students to apply both qualitative and quantitative methods to address complex marketing challenges.