Ontario College Diploma in Health Office Administration in Kitchener Canada | Conestoga College

As the healthcare landscape adapts to modern challenges and opportunities, there's growing demand for adaptable Health Office Administrators who can help ensure excellent patient care. The two-year Health Office Administration Diploma program is perfect for those looking to build medical knowledge, technical abilities, administrative competencies, and professional communication skills needed for advancing roles in contemporary healthcare settings. Through hands-on training with current software and realistic workplace simulations, you'll master coordinating various medical office and hospital operations that contribute to quality patient services. The curriculum covers triage procedures, scheduling for patients and staff, registration protocols, medical billing, document preparation and revision, plus interpreting and transcribing doctor's instructions. You'll also enhance your therapeutic communication abilities and develop strong verbal and written skills for interacting with diverse healthcare stakeholders. The program emphasizes problem-solving, critical analysis, professional conduct, and adherence to privacy regulations. Beyond simulated healthcare office scenarios, you'll apply your learning during a seven-week (minimum 245-hour) unpaid practicum at a local healthcare facility in your final term. Graduates will be qualified for various administrative roles in hospitals, community service organizations, medical/dental practices, wellness centers, long-term care facilities, and insurance providers. Diploma holders may also qualify for advanced standing in Conestoga College's Bachelor of Applied Health Information Science degree program.

Duration: 2 years
Start Date: May 2024
Location: Guelph Campus
Qualification: Ontario College Diploma