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Operations management involves examining, planning, and overseeing the processes that create and distribute products and services. It employs systematic, data-driven approaches to assess and improve business processes while aiding informed decision-making. This field enables organizations to make strategic choices through data interpretation, workflow evaluation, and mathematical modeling. These methodologies find valuable applications across diverse business areas such as service delivery, production, supply networks, transportation systems, inventory control, pricing strategies, quality assurance, financial operations, personnel management, IT infrastructure, promotional activities, and long-term planning. Nearly every organizational function can benefit from operational management principles. The graduate program offers two specialized tracks: general operations management and operations management with a focus on analytical decision-making.