Graduate Certificate in Business Process Management and Service Innovation in Hoboken United States | Stevens Institute of Technology

Business process management focuses on evaluating, planning, executing, and enhancing organizational workflows. Implementing business process automation tools offers companies substantial productivity improvements by automatically organizing operations, assigning responsibilities to team members, and connecting software systems. The growing need for enhanced process management stems from possibilities involving continuous workflow optimization, outsourcing/offshoring processes, and adopting standardized procedures.
This certification program caters to professionals currently working on or exploring process enhancement projects, offering valuable insights for business team members participating in workflow analysis, IT professionals supporting automation implementations, and leadership overseeing strategic process upgrades. The curriculum also benefits technology firms providing BPM solutions by delivering business-focused training for sales teams, technical experts, and advisory personnel.

The certificate requires completion of these courses:

MIS 690 Supply Chain Management & Strategy

MIS 710 Business Process Innovation & Management

MIS 712 Advanced Business Process Management

MIS 714 Service Innovation