San Antonio,
TX,
United States
Type
Public
Degrees offered
Associate's Degree
This program equips students with the skills needed for a profession as a computer support professional. These professionals assist users with login problems, software and operating system glitches, networking challenges, and hardware troubleshooting. Successful computer support roles demand sharp analytical skills, problem-solving expertise, and excellent customer service competencies. The curriculum covers diverse computer support techniques.
Technical support professionals can advance to management roles, leading support teams and resolving complex technical issues. Through further education, support specialists may transition into quality assurance engineering, testing software applications or developing automated testing solutions.