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Over the past twenty years, the public service sector has undergone significant transformation, marked by increased outsourcing to private and nonprofit organizations and the emergence of innovative approaches to regulation, governance, accountability, and performance measurement. These shifts have created a growing need for professionals and researchers to comprehend this evolving, intricate public service ecosystem.
This program equips you with the conceptual framework needed for leadership roles across public services—whether in government agencies or private/nonprofit providers—while connecting you to cutting-edge research in the field. Successful leadership careers in this domain demand multifaceted expertise: grasp of the broader public service environment, public service economics, governance structures, accountability mechanisms, performance evaluation systems, along with competencies in leadership, administration, and financial management. Effective public service executives must additionally possess deep subject-matter expertise in their specific service domains and policy fields.