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The shift from manufacturing to an experience-driven economy has given rise to a specialized design field centered on the systems and services shaping our daily lives. Service Design prioritizes human experiences and aspirations, crafting meaningful interactions tailored to people's needs and capabilities.
At The Innovation School, Service Design is taught as a methodology for tackling complex challenges, blending physical elements and interactive components to create services that develop and adapt across both space and time. The MDes in Design Innovation & Service Design emphasizes the social impact of service design alongside its economic significance. It focuses on solving genuine issues faced by real individuals by examining them from multiple stakeholder perspectives.
This program aims to provide students with the mindset, techniques, and methodologies needed to excel in Service Design, enabling them to pioneer innovation in service creation and delivery. Hands-on projects offer valuable opportunities for design innovation through partnerships with both private and public sector entities. The curriculum is further enriched by insights from top professionals in the Service Design industry.