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This hands-on program equips you with critical competencies in leadership, healthcare operations, and digital technologies within Canada's dynamic medical landscape. Upon completion, you'll possess the ability to pioneer innovative approaches, enhance operational efficiency, and elevate team productivity - leading to sustainable improvements in employee satisfaction, service quality, and patient care outcomes. The curriculum covers: Canada's healthcare framework, financial models, governance policies, and regulatory standards. Patient-focused service administration and implementation. Data-driven, ethically sound decision-making incorporating AI solutions and emotional awareness. The impact of social identity and structural disparities on healthcare access. Psychological principles underlying organizational transformation and change leadership.
Postsecondary diploma, advanced diploma or degree.