London,
ON,
Canada
Type
Public
Degrees offered
Bachelor's Degree
Ontario College Certificate in Customer Service Fundamentals - Insurance in London Canada | Fanshawe College
Fanshawe College
|
London Canada
Visit institution website
for more information
Qualification
Bachelor Degree
Languages
English
Delivery Mode
On-Campus
Tuition (2025)
CAD
15,202
(c. USD10,903.39)
Attendance
Full-time
Full-time Duration
7 months
This insurance customer service program starts with an introduction to business and insurance service concepts (both theoretical and practical), emphasizing distribution systems. You'll gain comprehensive knowledge to excel in customer service positions within insurance brokerages, agencies, or direct insurance providers. Serving as an excellent foundation for further certifications, the program equips you with versatile skills for today's evolving business landscape.
Customer Service Fundamentals - Insurance is a one-year Ontario College Certificate program that provides students with fundamental business and insurance knowledge, concentrating on customer service and distribution methods.
Upon completion, graduates qualify to take licensing examinations through the Registered Insurance Brokers of Ontario (RIBO) or OTL. Additionally, students may earn the General Insurance Essentials Certificate from the Insurance Institute of Canada. Program graduates can also advance their education by entering the second year of Fanshawe College's two-year Business - Insurance Ontario College Diploma program.
Destination of Study
Subjects of Study
Language Requirements
English
IELTS 6.0
Qualification Requirements
OSSD with courses from the College (C), University (U),
University/College (M), or Open (O) stream WITH:
- Any Grade 12 English (C) or (U)
- Mathematics* ONE OF:
- Any Grade 12 Mathematics (C) or (U)
- Any Grade 11 Mathematics (C), (U), or (M)
(Note: a minimum final grade of 60 required for any Grade 11 Mathematics course)
OR
Academic and Career Entrance Certificate (ACE)
OR
Ontario High School Equivalency Certificate (GED) AND:
- Mathematics* ONE OF:
- Any Grade 12 Mathematics (C) or (U)
- Any Grade 11 Mathematics (C), (U), or (M)
(Note: a minimum final grade of 60 required for any Grade 11 Mathematics course)
OR
Mature Applicant with standing in the required courses and grade stated above
English language requirement:
- A Grade 12 College Stream or University Stream English credit from an Ontario Secondary School, or equivalent, depending on the program's Admission Requirements
- TOEFL: 79 internet-based test
- IELTS Academic: Overall score of 6.0 with no score less than 5.5 in any of the four bands
- PTE Academic: Minimum score of 53
- Cambridge English Test (FCE/CAE/CPE): with an overall score on the Cambridge English Scale of 169 with no language skill less than 162
Tuition
CAD
15,202